FAQ's

Frequently Asked Questions (FAQs)

🛒 Ordering

Q. How do I place an order on EasyToKart?
Placing an order is easy! Simply browse our products, add your chosen items to the cart, proceed to checkout, and complete the payment. You’ll receive an order confirmation once it’s placed successfully.

Q. Can I place an order without creating an account?
Yes, you can place an order as a guest. However, creating an account helps you track orders faster and manage your details easily.

💳 Payments

Q. What payment methods do you accept?
We accept secure payments via:

  • Debit Cards

  • Credit Cards

  • UPI

  • Net Banking

  • Wallets
    (Cash on Delivery may be available on select products & locations.)

Q. Is it safe to make payments on your website?
Yes. All payments on EasyToKart.in are processed through secure and trusted payment gateways to keep your information safe.

🚚 Shipping & Delivery

Q. How long does delivery take?
Orders are usually delivered within 3–9 business days, depending on your location and courier service.

Q. Do you ship all over India?
Yes, we currently deliver to most locations across India.

Q. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to track your delivery status.

🔄 Cancellations, Returns & Refunds

Q. Can I cancel my order?
Orders can be canceled within 24 hours of placing them. Once shipped, cancellation is not possible.

Q. What is your return policy?
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Returns are processed as per our Return & Refund Policy.

Q. When will I receive my refund?
Refunds are processed within 5–7 business days after the returned item is inspected and approved.

📦 Products

Q. Are the products on EasyToKart genuine?
Yes. We ensure that all products listed on our website meet our quality standards before being offered for sale.

Q. What if I receive a damaged or wrong product?
Please contact our support team immediately with your order number and photos/videos of the issue. We’ll resolve it as quickly as possible.

📞 Support

Q. How can I contact EasyToKart customer support?
You can reach us at:
📧 Email: support@easytokart.in

We aim to respond to all queries within 24–48 hours.

ℹ️ General

Q. Will I receive an invoice for my order?
Yes, an invoice will be sent along with your order or shared digitally.

Q. Can product prices change?
Yes, prices may change due to offers, availability, or market conditions. The price shown at checkout is final.